Government Agencies
While the challenges of public service are unique the principles of Lean are universal. The cadence of leadership changes, lack of relevant metrics, conflicting views of customers and products all lead to complexity in the transformation process. However have experience at implementing Lean Management Systems in such public sector environments and achieving success toward the agency mission as well as organizational effectiveness.
Public Versus Private Service |
|
 |
 |
|
|
 |
|
| In the private sector, organizational effectiveness is self-correcting and fairly rapid. Operational leaders who are not effective are naturally driven out quickly by the ecosystem |
In the public sector, organizational effectiveness is often hidden. While elected officials receive rapid feedback, ineffective operational leaders succeed by avoiding mistakes |
|
|
| More so than in the private sector, operational leaders in the public sector have to have an innate passion for people and performance and be trained in continuous improvement. They also need training in practical performance management systems and tools. | |
Find out how we can help strengthen your company from the ground up»
